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Data: 25/06/2015
EURES looking for Customer Service Representatives Italian.
You work at a callcenter as a helpdeskagent and try to solve the problem of the person who called you.
Main responsibilities for a Technical Customer Service Representatives:
• Answering all incoming telephone calls in a courteous and correct manner in order to achieve best results for the end-user;
• Obtaining a clear picture of the problem by listening, asking concise and appropriate questions;
• Problem solving following pre-determined procedures, the knowledge base and knowledge acquired during internal training;
• Correlating and documenting all relevant information in order to provide the highest quality of service;
• Improving customer satisfaction, thereby increasing brand value;
• Answering emails in a adequate and customer-friendly manner;
• Keeping abreast new developments in the area of consumer electronics as they relate to the job.
Paese: Paesi Bassi.
Retribuzione / Contratto
Valuta del salario: EUR
Ore alla settimana: 40-40
Tipo di contratto: Permanente + Tempo Pieno
Patente di guida richiesta: No
Datore di lavoro
Nome: Timing uitzendteam B.V.
Informazione: Team Enschede
Telefono: +31 53-4328555
Email: [email protected]
Come sollecitare l'impiego
I candidati interessati possono contattare: Team Enschede (phone: +31 53-4328555, email: [email protected]).
Termine ultimo per la presentazione della candidatura: 06/07/2015.
Fonte: UWV WERKbedrijf, Servizi pubblici dell'occupazione, Paesi Bassi.
Rif. EURES: WERKNL7922475 Riferimento nazionale: WERKNL 7922475
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